Can’t send mail from Mac Mail app? Here’s a fix.

Updated November 1st, 2022.

If you’re using the Apple Mail app on a Mac, and mail is coming in, but you can’t send anything out, the problem could be malware. Especially if your email address ends with “” or “” or “”

Three times I’ve seen this, and three times the cause has been malware. Three times the fix has been simple.

Continue reading “Can’t send mail from Mac Mail app? Here’s a fix.”

Eleven ways to add attachments to a Mac Mail message

Updated November 1st, 2022.

Did you know there are ELEVEN ways to add an attachment to an email message in macOS Mail? There are! Check ’em all out and find the one that’s easiest and most convenient for you!

The Eleven Ways to add attachments to a Mac Mail message

  1. The usual way: the paperclip
  2. Use the Photo Browser button
  3. Use the Share button (in other apps)
  4. Use the Share menu (in other apps)
  5. Insert from iPhone or iPad
  6. Drag icons into a Mail window from the Finder
  7. Drag icons onto the Mail icon in the Dock
  8. Drag directly from other apps into a Mail message
  9. Control-click Share
  10. Print… dialog (the PDF button)
  11. Our old friends Copy and Paste
Continue reading “Eleven ways to add attachments to a Mac Mail message”

Why do some Mac Mail attachments appear as icons but others don’t?

Updated November 1st, 2022.

The Mac Mail app shows all attachments as icons– unless the attachment is a single-page PDF or image. For example, if you attach a Word document to an email, it shows up as an icon.

Mac Mail message with Word document attached
Mac Mail message with Word document attached

If you attach a Pages document to an email it’s the same thing: an icon.

Continue reading “Why do some Mac Mail attachments appear as icons but others don’t?”

How to get your AOL email working again on your iPhone, iPad, and Mac

Updated October 15th, 2022.

This article helps you solve problems involving AOL mail on iPhones, iPads, and Macs. There are two main scenarios:

  1. You’ve received an email from AOL about updated security measures. It would look something like this:
Letter from AOL telling you your account needs attention
Letter from AOL telling you your account needs attention

Or maybe, all of a sudden, you can’t get your AOL mail on your Mac or iPhone, and they keep asking for the password, and you keep typing it in, and it never works, even though you are positive you know what the password is.

If that sounds like you, click here to jump to the section of this article that solves this “updated security measures” problem.

UPDATE: if you have an email address from Verizon (ending in these instructions can help you too.

2. You have some other problem involving AOL mail on a Mac or an iPhone.

Note: this article tells you everything you need to know about creating an app-specific password and using it to sign into AOL on an older Mac or iPhone. It’s all here. But, if you’d rather have me do the work for you, use this link to schedule a remote Zoom appointment with me. The fee for this service is $39 per device, per account, payable by credit card or PayPal, and only if your AOL mail comes in. No mail, no fee.

Solving the Updated Security Measures problem

AOL’s sent emails to everyone with an email address, telling us that in order to continue to get our email we are probably going to have to sign into our accounts again, using an updated secure sign-in method.

You may have noticed that AOL’s letter says that they’re requiring “updated secure sign-in when accessing your account from unofficial or non-Yahoo apps.” What’s this have to do with Yahoo, you may be wondering.

It turns out that in 2015, Verizon bought AOL and two years later Verizon decided not to handle its own email accounts, moving them all to the AOL system. Shortly after that, they bought Yahoo, and lumped it and AOL into something called “Oath.” Yahoo handles a lot of email, and because Yahoo mail has a better security system than AOL mail does, they are upgrading the security on AOL mail to match. UPDATE: Verizon is selling Oath. Hopefully this will not impact anyone’s email.

Let’s look at what this means, and what you have to do.

For AOL webmail users

First, if you get your email on a Mac (or a PC) by going to a web browser, typing in “,” and then reading and composing mail there, you don’t have to do anything. Your AOL mail experience will remain exactly the same.

For Mac Mail app users

UPDATE 2-19-2021: as far as I can tell, there’s no way to make AOL mail work with Apple’s Mac Mail app on macOS 10.9.5 (Mavericks). It doesn’t matter how you try, it’s not going to work. If you want to get your AOL mail on your Mac without resorting to doing it in a browser (yuck), I recommend the Thunderbird mail app. It looks a lot like Apple’s Mail app and it works with AOL just fine. And it’s free! It comes from the same people who started the Firefox browser.


AOL thinks the Mac Mail app is not secure if it’s from macOS 10.13 or older, and they won’t let Mail connect to their servers– unless you create a special, “app-specific password” while signed into and use that– and not your “real” AOL password– in the Mail app..

Even though you know the password for your AOL account– one way to be sure: go to in a browser and sign in there to prove that you know it– Mail on a Mac will not work with that password if your Mac is on 10.13 or earlier. The solution: a custom, special “app password,” generated by AOL, just for the Mail program.

(Remember that the app-specific password does not replace your AOL password. If you were to go to in a browser, and enter your AOL username, it’s your “real” AOL password that you’d enter there as well. The app-specific password is only for the Mail app.)

Creating an app-specific password is easy, and AOL provides directions. The basics:

  1. Go to in a browser and sign in
  2. Click on your name at upper right so you can see your Account settings
  3. Click on “Account Security” in the left-hand pane
  4. Click on “Generate and manage app passwords” (look around, the link is small)
  5. Enter a name for your password. Something like “Mail app for Mac” is good. Then click “Generate” to create the password.
  6. Copy the password (or otherwise write it down) and use it when signing into AOL for whichever device you’re trying to fix.

If you make a mistake you can start over. Nothing to worry about. Note: you won’t be able to look up an app-specific password at AOL after the fact, FYI. You can make a new one but you can’t look up the old ones.

NOTE: the app specific password will look something like this:

jqxr wxpq mnix zwrt

Very important: the spaces aren’t spaces! They don’t count! They aren’t there at all. Prove it to yourself when you make the app-specific password: highlight the password, copy it, and paste it somewhere (into Notes, or an email, or in TextEdit– anywhere you can paste). You’ll see the spaces just aren’t there. So, you’re better off copying and pasting the app-specific password than writing it down and then entering it by hand into the Internet Accounts preference pane.

You may be tempted to enter this special app-specific password into the box that pops up saying “No password provided” or something like that. Don’t do that, it won’t work. Instead, go to System Preferences, then Internet Accounts, then click your AOL account. You’ll probably see a message saying “Can’t connect to the account…” and if you do, enter your app-specific password there, and you’re all set.

Internet Accounts preference pane, showing AOL can't connect
Internet Accounts preference pane, showing AOL can’t connect

If the password box doesn’t pop up right away, or if you put the app-specific password into the box and it’s rejected anyway, you have one more chance. Cancel out of the box above, click on your AOL account, then click the Details… button at upper right, and then enter (or paste) the app-specific password. This ought to work.

Entering the app-specific password after clicking the Details... button in Internet Accounts section of System Preferences
Entering the app-specific password after clicking the Details… button

That’s all there is to it, if you’re using Mail on macOS High Sierra (10.13) or older. You can open up the Mail app and watch your mail come pouring in.

If you’re using the Mac Mail app on a Mac with Mojave (10.14) or Catalina (10.15), you don’t need the app-specific password. Instead, you’ll have to delete the account and then add it again. That’s not hard– see below.

NOTE: I should have mentioned when I first wrote this article that you will NOT lose your emails if you delete the account. The emails are either on the server (test it– go to and sign in and see), or they are “On My Mac” (look for a folder on the left-hand side of the Mail app and see). Deleting the account from your Mac doesn’t delete the mail from the server. Remember, you are only “letting go” of the account from your Mac– not deleting mail from the server. If you follow the direction below that’s all you’re doing. What you’re NOT doing is selecting all of the mail in your inbox and deleting it. No no no. You’re just “letting go” of the account, in the Preferences. And then adding it again.

Step 1: Go to System Preferences, then Internet Accounts, then click on your AOL account, and then click the minus sign at the bottom left of that window. You’ll get a message asking whether you want to turn it off, or delete it from all of your devices. You have to choose “Delete from all devices.”

Before you delete it, make a note of what is turned on for your AOL account, and what isn’t, as seen below. In my case, Mail only.

Internet account settings for AOL showing only Mail being checked
I’m only using the mail from AOL– not contacts, not calendars, not reminders, not notes

Now we need to add the account again.

Step 2: Still in Internet Accounts (via System Preferences), click where it says “Aol” and enter your AOL username in the box that pops up. You don’t have to include “” if you don’t want to. Check the box that says “Stay signed in.” Click Next.

Adding an AOL account in Internet Accounts in System Preferences
Adding an AOL account in Internet Accounts in System Preferences
AOL sign-in box in macOS Catalina
Enter your username, and check the “Stay signed in” box

Step 3: Enter your AOL password. Click the eyeball to double-check that you haven’t made a typo. Then click Next.

Entering the password for the AOL account
Enter your AOL password

Step 4: You’re going to get a message saying that AOL hasn’t seen you sign in from this device before. It’s not true– what they mean is, they haven’t seen you sign in from this device since two seconds ago, when you re-added the account. They’ll send you a code so you can continue the sign-in process. AOL can send you a text message, or an email, so make your choice and wait for the message to arrive.

Getting a code from AOL, as a text message or in an email
Getting a code from AOL, as a text message or in an email

Scroll down and check the box that says “Don’t ask me again on this device” unless you like signing in and supplying codes over and over.

Checking the box for "Don't ask me again on this device" in the AOL sign-in screen.

Step 5: Enter the code that came in the message from AOL. (This is a one-time code so don’t bother saving it– if you need a code another time, AOL will send a different one.) Then click Verify. Don’t dawdle, there’s a time limit on this.

Entering the code that AOL sends when you try to sign in
Entering the code that AOL sent to my iPhone

Step 6: Scroll down the list of things you’re agreeing to let macOS and iOS to access. This is your own stuff– your AOL Contacts, your AOL Calendar, your AOL mail, etc. so just scroll to the bottom and click Agree.

You won’t see the “Agree” button unless you scroll to the bottom of the window.

AOL agreement in Internet Accounts box
Scroll down and click the Agree button (not shown– I didn’t scroll down yet)

Step 7: Finally, uncheck the boxes next to the services you’re not using. By default, AOL checks everything, which in my case is not what I want (I only want Mail). Click Done.

AOL account, re-added, and with only Mail checked (just like before)
AOL account, re-added, and with only Mail checked (just like before)

That should do it.

For iPhone and iPad users

It could be as easy as signing in again. If you’re using a newish iPhone or iPad, try this:

Step 1: On your iPhone (or iPad), go to Settings, then Passwords & Accounts.

UPDATE FOR iOS 14: go to Settings, then Mail, then Accounts.

Passwords & Accounts in Settings
Tap Passwords & Accounts…

Step 2: Tap your AOL account

AOL account in the Passwords & Account section of Settings app
Tap your AOL account…

Step 3: You’ll see a screen with a big Aol at the top, and “Sign in.” If your email address is already there, great. If not, put it in. Then (important!) tap Next (because the password box is not on this screen, it’s on the next screen).

NOTE: If you don’t see the sign-in screen, tap “Delete Account,” then add it again by tapping “Add Account.” In the list of account types (iCloud, Microsoft Exchange, Google, yahoo!, Aol., and be sure to choose “Aol.” Then proceed with these directions.

Enter your email address on this screen, then tap Next.
Enter your email address, then tap Next…

Step 4: Enter your password, then tap “Sign in.” If your “real” AOL password doesn’t work, make an app-specific password following these directions and use it to sign into AOL on your iPhone.

Signing in on the AOL sign-in screen.
Enter your password, then tap “Sign in.”

Step 5: Finally, here are the terms! Agree to everything. All you have to do is tap “Agree” at bottom right.

Agree to let iOS (and weirdly, macOS) access your AOL account.
You Agree! You do! Tap the Agree button and you’re back in business.

There might be a Save button at top right. If you see it, tap it.

The Save button-- if you see it, tap it.
If you see the Save button, tap it.

Solving other AOL Mail problems

The first thing to do is figure out where the problem originates. Maybe your settings used to work, but now they don’t. That could be because you have a email address, handled by AOL, and what used to work settings-wise don’t anymore.

Find out what your email settings should be by visiting Apple’s Mail Settings Lookup page. You don’t even have to put in your real email address, in case you’re worried about giving that out. Just get the back end of it correct. For example, if your email address is “” you could look up the settings for “” and get the info you need, as shown below:

Mail settings lookup results from Apple
Mail settings lookup results for an email ending with “”

Notice the incoming mail server is, but the outgoing mail server is You might have expected them both to be, or both, but they aren’t. And obviously (I think) you’d use your own email address as the username.

I know it’s confusing, especially when the settings for a “real” AOL address look like this:

AOL mail settings lookup from Apple.
Mail settings for an email that ends with “”

(Remember that Mail Settings Lookup page. It’s a great reference.)

Maybe it’s not your device that isn’t working. Maybe the problem is at AOL’s end. Find out by visiting Here’s information from that site on September 9th, 2020:

DownDetector image for AOL 9-9-2020
DownDetector image from 7 PM Pacific Time 9-9-2020

If you were having troubles getting AOL mail that day, maybe it wasn’t you! Looks like AOL was having some issues.

Three hours later the problems were over:

DownDetector for AOL at 10 PM Pacific Time 9-9-2020
DownDetector for AOL at 10 PM Pacific Time 9-9-2020

Most of the problems had to do with email, so if you were having problems that day, the problems could have magically gone away.

If DownDetector doesn’t show problems with AOL, maybe your internet connection isn’t any good. Try going to and running a test. If your internet speed isn’t good, maybe you have a problem with your internet service. DownDetector can help you with that too– they may show your service provider having problems. As first steps, try unplugging the modem and router from power (don’t disconnect other cables, just unplug them from the wall), then replugging them, and finally try making a call to your internet service provider to see if they’re having a problem. While you’re calling, restart your Mac or iPhone and see what happens. Restarting fixes a lot of things.

That’s it! Now go to your Home screen (if your iPhone has a Home button, click it; if it doesn’t, just swipe up), find your Mail app, give it a tap and see how it works. I’m betting that it works perfectly. You can let me know.

Note: trying to add your AOL calendar to your iPhone or iPad? Here’s my article telling you how to do it. Trying to add your AOL contacts to your iPhone or iPad? I have an article on that too.

How I Fixed an iPhone that Couldn’t Get Mail Unless On WiFi

Updated October 3rd, 2020.

Does your iPhone get mail when it’s on WiFi, but not when it’s on Cellular? Here’s a fix for that problem. Hint: It has to do with the iPhone’s Cellular Data settings.

Executive Summary

Settings > Cellular > Cellular Data should be ONScroll down… Mail should be ON

(Thanks, John, for the “Executive Summary” idea.)

The Problem: Mail worked on WiFi, but not on cellular data

My friend Laura dropped her iPhone 6 and cracked the screen. She was going to get a new one, but decided to get the screen replaced and keep using it. Everything seemed fine after the repair.

But Then…

Laura called me (I’m her iPhone and Mac consultant) to say that her email wasn’t working on her iPhone. She kept getting messages like this one:

iOS 10 Cannot Send Mail message (because iPhone is not on WiFi)
Cannot Send Mail

I had her check the settings for Mail and they seemed fine. I tried setting up one of my spare iPhones with Laura’s email settings and I was able to send and receive from both of her accounts– obviously, if I could sign into her accounts, we knew the right settings. And since I was able to send and receive emails from both of her accounts, her email accounts were working fine.

I asked Laura to try sending me an email and to our surprise, it worked. She also received my reply. Problem over, or so we thought.

The next day, I got another call from Laura. “It’s not working,” she said. This time, I asked her where she was. “Florida,” she said (I was in California so I couldn’t fix her iPhone in person). She was on her way to a meeting. In the car. The funny things was, we both knew Mail worked perfectly yesterday.

I asked Laura, “Where were you yesterday, when your iPhone’s Mail worked?”

“In my hotel,” she said. “On their WiFi.” “Aha,” I thought. “Mail works over WiFi, but not on Verizon’s network. Something must be wrong with Cellular Data.” Maybe it was turned off. Laura checked (Settings/Cellular)– it was on.

Cellular Data in iOS-- ON
Cellular Data in iOS– ON

My next guess was that maybe there was something wrong with Laura’s account with Verizon. Maybe she was over her data limit. Laura checked into it– no problem.

A Brilliant Idea (that didn’t work)

Then I had a flash of inspiration. “Try going to web pages with Safari,” I said. My guess was that this would not work and that we would narrow our problem down to something wrong with the network connection (or maybe the antenna) when not on WiFi. But guess what? Safari worked just fine over cellular, in the car.

To recap: when on WiFi, Safari worked, and so did Mail. When on cellular, Safari worked, but Mail did not. We knew we had the right settings for Mail because the accounts worked fine when on WiFi. And we knew the cellular data antenna worked, because we could use Safari and load web pages when not on WiFi.

It wasn’t the phone itself

Laura went to a nearby Apple Store, told them her story, and they sold her a nice new iPhone 7, hoping it would solve her problem. She left the iPhone 7 in the box for me to set up upon her return to Los Angeles.

At this point, the old iPhone still didn’t work right. Actually, the only thing it had trouble with was Mail– the iPhone would not send nor receive email unless the iPhone was on WiFi. Everything else worked fine– Messages, phone calls, Weather, other apps.

The old iPhone was backed up to iCloud, so I set up the new one by restoring that backup to it. Restoring a backup to a new iPhone can be a very lengthy process, as this one was, but I had to wait it out to see if the new phone could get mail when not on WiFi. When the new iPhone was ready I tested sending and receiving email over WiFi, and it worked perfectly (as expected). Then I turned WiFi off and tried doing it over cellular– and it did NOT work.

Now I knew we had a software (or settings) problem, because the new iPhone (a clone of the old one, software-wise) had the exact symptom exhibited by the old iPhone. In effect I’d copied the problem to the new iPhone.

The Fix for the iPhone that wouldn’t get Mail over cellular

I looked at Cellular again. Yes, it was on. But this time, I scrolled down. This revealed a section of Cellular’s settings that I hadn’t looked at. It’s called “Use Cellular Data For:” and here’s how it looked (this is iOS 10– other versions may look a little different).

iOS Settings Use Cellular Data For
iOS Settings Use Cellular Data For

Scrolling down a little more I saw this:

Cellular Data OFF for Mail
Cellular Data OFF for Mail

I was very, very surprised to find that “Use Cellular Data For” was turned OFF for Mail! So many apps were allowed, but not Mail. Naturally I flipped the switch for Mail to “On” and the problem went away.

Note: if, for some reason, you turn “Use Cellular Data For” to OFF for Mail, you’ll get a big warning telling you your mail won’t work right if you do that. Apparently, with Laura’s iPhone, the warning was not shown, or not seen, or not understood– certainly not remembered.

UPDATE: in iOS 13, Mail’s settings include the Use Cellular Data switch. If you turn it on here, it turns it on in the “Cellular Data/Use Cellular Data For” section. One setting, in two places. Looks like this:

Mail settings in iOS 13, with Cellular Data on (yours should be on too!)
Mail settings in iOS 13, with Cellular Data on (yours should be on too!)

Summing it up

As usual, solving this problem started with figuring out what the problem was. We started out thinking the problem involved the iPhone settings for Laura’s email accounts, but that wasn’t it. Then we thought cellular data might be off– but we saw it was on. Then we thought it might be something wrong with the cellular antenna, but we were able to use Safari over cellular, so that wasn’t it either. Then we thought there might be something wrong with Laura’s account with the cellular carrier– but that wasn’t it (Verizon said so, and again we knew we could use Safari, and that uses the same cellular data as the Mail app).

Finally, having looked at the master switch for Cellular data a second time, we had the idea of scrolling down (on a Settings page that doesn’t look as if it has anything to scroll). I think it was just bad luck that the Cellular settings screen fit so perfectly on the iPhone 7– had it been cut off in the middle or something, we probably would have realized that there were more settings below and that we should scroll down to see them. Anyhow, once we saw the “Use Cellular Data For:” section, we zeroed in on the problem, and fixed it right away.

Sliding the switch to let Mail use cellular data was easy. The hard part was figuring out what the problem actually was. Sometimes it’s the other way around– easy problem to figure out, hard problem to correct. Here’s a story about a wrestling match I had with an iMac a few weeks ago (I won).

Bonus: here’s how to forward a voicemail message received on your iPhone.

VIDEO TIP: How to Customize the Mail Toolbar

Updated April 13th, 2020.

Mail is even better when you customize the toolbar to be just the way you like it.. This video tutorial– less than two minutes long– will show you how it’s done.
Click the picture below to start the show.

UPDATE: I should have mentioned that you can customize the main Mail viewer window’s toolbar AND the individual Mail message window’s toolbar– changes in one do not affect the other. So, customize Mail’s main viewer window’s toolbar, then double-click a message to open up a message window and modify that toolbar also. If you want.

How to remove old email addresses from the Mac Mail program

Updated September 10th, 2019.

Ever make a typo in someone’s email address, and from then on Mail keeps using that mis-typed address? Or, ever have a friend change email addresses, and every time you try to email him Mail remembers the old address instead? What an irritation. Most people just live with it, but some people complain, and thanks to them we have this here blog entry that tells you how to Fix This Problem.

You probably already went to your Mac’s Contacts app and tried to fix things there. That’s good, that’s important; the Mail app draws from the names and email addresses in your Contacts app. But it also draws from a list of email addresses that you may never have put into Contacts, but have used at least once– whether intentionally or via typo or whatever. Here’s how you see the list and clean things up there.

Step 1: in Mail, go to the Window menu and select “Previous Recipients.”

Previous Recipients in Mail's Window menu
Previous Recipients…
The Previous Recipients window
The Previous Recipients window

You’ll get a window like this one, but less blurry:

That’s a list of everyone you’ve sent emails to. Find the ones that are wrong, click on them, and use the “Remove From List” button to get rid of them. Problem solved.

Office 365 Outlook users: I haven’t forgotten you! The list of suggested recipients draws from the Contacts part of Outlook, so you should have a look there to make sure you don’t have a typo or an outdated email address for someone. But, similar to Apple’s Mail app, Outlook keeps track of addresses you’ve used that aren’t in the Contacts part of Outlook. To find those, start addressing an email, as seen here. If you see an incorrect address simply click the circle with the x at the end of the address (see below). Presto: your problem is solved.

Removing an address from Outlook's Previous Recipients list
Removing an address from Outlook’s Previous Recipients list

Microsoft Entourage users: I haven’t forgotten you either. You can indeed clear out an address from Entourage’s “Recently Emailed” list– but it’s an all-or-nothing affair. Apple’s Mail is better because it lets you pick and choose.

Entourage's "Clear List" button
Entourage’s “Clear List” button

Here’s what it looks like in Entourage. Get there by going to the Entourage menu and choosing Preferences.

Of course you won’t see the helpful red box, but you’ll figure it out once you’re there.

Bigger is Better: Mail

Updated April 13th, 2020.

(Part II of a series)

So, we made Safari bigger. Now Mom wants her email bigger too. But, as before, we can’t simply choose a lower resolution in the Displays preference panel (Apple menu/System Preferences…/Displays), because doing it that way has the side effect of making a flat-panel Mac’s screen a little blurry.

Mom uses Apple’s Mail program. Fortunately, Mail allows us to set the size of a lot of things. We can change the size of the Mailbox font. We can change the size of the Message List font. We can change the size of the Message Text (sometimes). Here’s how we do it.

1. Get Mail running.
2. Go to the Mail menu and choose Preferences…
3. Click on the Fonts & Colors button at the top.

From here, it’s pretty much click-and-experiment time. You will get the most mileage out of the first three sections (Mailbox font, Message List font, and Message font). Here’s what my Mail program looked like before I started changing things…

Here are the settings that went along with it.

I changed the settings (by clicking the various “Select…” buttons) as shown below…

…and now my Mail program looks like this:

A couple of notes: first, you’ll notice that clicking the “Select…” buttons leads you to a panel with font sizes like 12, 14, and 18. If 14 is too small, and 18 is too big, you’re stuck… or are you? No, you’re not. Type in any size you want up at the top right, as I did to get 16 point for my Message List font.

Second, no matter which size you specify for the Message font, plenty of messages will stubbornly resist the change. Try all you want and the messages stay as they were. (Messages that are pure text will enlarge as directed, but most will not.) Solving that problem takes another couple of steps, but they’re worth it.

1. Choose “Customize Toolbar…” from Mail’s View menu.
2. Find the “Smaller Bigger” buttons and drag them to the toolbar.

3. Close up the Customize Toolbar window and give your new buttons a try.

If you tend to double-click messages so they open in their own windows, you’ll have to drag the buttons to a message window too. Just get a message open, go to View/Customize Toolbar, and drag the buttons up.

Here’s what a message looks like in the regular size:

Here’s what it looks like after a couple of clicks of the “Bigger” button (top right of the message window, right where I dragged it):

Try these adjustments for yourself. They make a world of difference. As always, if you’re stuck, send me a note and I’ll help you out.

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