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Apple Services System Status

Having an issue with iCloud? Can’t sign into the App Store? FaceTime isn’t working? Maybe it’s not you. Check the Apple Services system status here.

Apple’s Repair and Exchange programs

Click here to see Apple's current list of repair and exchange programs. There might be a free fix for your device, even if it's out of warranty.

Sell your used iPhone (or Android)

Trade-in and Get a BONUS $10 Amazon Gift Card while supplies last at Gazelle!

Do you have a Mac- or iPhone-related question?

Use this form to send me your questions about Macs, iPhones, iPads, apps, shortcuts, networking, internet stuff, whatever. I'll do my best to help you. There is no cost associated with this unless the answer requires significant work. In that (very rare) case I would let you know in advance.

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Best Free App for Removing Malware on Your Mac

Malwarebytes Anti-Malware for Mac. Free. The best.

Backblaze: the best online backup service

Backblaze:* Unlimited storage, unlimited bandwidth, $5/month. Does not slow your machine to a crawl as some online services do. Fully configurable. Free trial via this link.

Latest iOS Version

The latest iOS is 13.4, released Tuesday, March 24th, 2020. If you've installed iOS 13 already you should get the update to 13.4. They improved the Mail app-- now you can compose a new message without going back to the list. Apple also released iPadOS 13.4 Tuesday, March 24th, 2020. If you have an iPhone that can't go past iOS 12, get the 12.4.6 update, also released Tuesday, March 24th, 2020.

Latest MacOS Version

The latest Mac OS is 10.15.4 (Catalina), released Tuesday, March 24th, 2020. If you have upgraded to 10.15 or 10.15.1 or 10.15.2 or 10.15.3, already, get the 10.15.4 update. (Remember that 10.15 is a significant upgrade and you should be sure that your apps are ready for it.) See this article for information about compatibility with 10.15. Apple also put out security updates and Safari updates for some older systems 3/24/2020.

Best Anti-Virus and Internet protection software for the Mac

Intego Internet Security X9. The best. Scans for viruses. Watches for inbound network attacks. Works with macOS 10.8 and higher, including Mojave. Install it and relax, knowing you're covered. Free trial.